Contact & Grievance
Reach KnowingLives for support, legal notices, and grievance redressal.
About the company
KnowingLives is operated by ATSRC Technologies Private Limited, an Indian company incorporated under the Companies Act, 2013. We operate an online astrology and wellness consultation platform where users purchase prepaid KL Credits to book live chat and call sessions with verified advisors.
Registered company information
- Legal name: ATSRC Technologies Private Limited
- CIN: U72200CH2021PTC043980
- GSTIN: Not applicable
- Registered office: Chandigarh, Union Territory, India
- Website: https://knowinglives.com
- Phone: +91 172 314 2686
- Email: support@knowinglives.com
Customer support
For account help, session issues, billing questions, or refund requests, email support@knowinglives.com, call +91 172 314 2686, or open a ticket on our Support page (login required).
Business hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
Grievance officer (India — IT Act & DPDPA)
For grievances relating to data protection, consumer complaints, or platform conduct, contact our grievance officer:
- Designation: Grievance Officer — KnowingLives Support
- Email: support@knowinglives.com
- Phone: +91 172 314 2686
- Address: Chandigarh, Union Territory, India
We aim to acknowledge grievances within 48 hours and resolve them within 30 days where possible, in line with applicable Indian law.
Policies
Please also review our Terms of Service, Privacy Policy, Refund & Cancellation Policy, and Digital Delivery Policy.